Fingerprint data extraction software not working
Ensure program files have not been moved to another folder
Check that the fingerprint device is connected to the internet
Ensure that the fingerprint device’s network cable is connected to the router
If using a switch, verify it is properly connected to the router
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Fingerprint device not working
Ensure the fingerprint device is connected to power Try using a power cable from another branch
Internet not working
Check if the router is turned on by verifying the Power LED on the router Ensure the internet cable is connected to the router If using a switch, ensure it is properly connected to the router Verify that the internet cable is correctly connected to ...
Fingerprints not appearing on ADVAC system
Ensure fingerprint data is being extracted using the FBR software and appears in the FBR software table Contact the HR department to reset the settings
Scanner not working
Ensure the scanner is connected to the computer via a USB cable Try scanning multiple barcodes Change USB Port Change USB Cable
Printer not working
Ensure the printer is connected to power Check that the printer is connected to the computer via a USB cable Ensure that Excel files are not being printed on the receipt printer Ensure that no receipt exceeds 15 items in a single invoice Restart the ...