Fingerprint device not working

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• Fingerprint data extraction software not working

  Ensure program files have not been moved to another folder Check that the fingerprint device is connected to the internet Ensure that the fingerprint device’s network cable is connected to the router If using a switch, verify it is properly connected ...

• Internet not working

  Check if the router is turned on by verifying the Power LED on the router Ensure the internet cable is connected to the router If using a switch, ensure it is properly connected to the router Verify that the internet cable is correctly connected to ...

• UPS device alarm sound

  Check the power cable of the UPS device Try using a different power cable

• Cameras not working

  Check the power connection of the camera device Check the internet connection of the camera device Verify the camera’s URL

• Alarm sound from the camera device

  Turn off the power to the camera device for 10 minustes